A frown could mean  concentration in some cultures, whereas in other cultures, it is  interpreted as anger or disappointment.

BANKS Industries has experienced rapid expansion in the  past several years. However, it appears that the HR department is just  now catching up by revising policies and rapidly implementing changes.  One of the new policies outlines the requirements of a new dress code,  which is stricter and more formal than the previous requirements.

Using the module readings, the Argosy University online  library resources, and the Internet, research the concepts of  communication and change management. Then, based on the above scenario,  respond to the following:

• As a manager, what is your role when it comes to communicating  policy changes to employees, especially when the policy is not one with  which you necessarily agree (for example, policies regarding personal  cell-phone use in the workplace)? As a manager, how would you  communicate such policies?
• How will you accommodate multiple cultures when communicating these  issues to employees? As you prepare to address this question, take into  consideration the following communication concepts: To be a successful  cross-cultural communicator you must remember the following:
  • There are no universal gestures.
  • You should be sensitive to verbal and nonverbal communications or behaviors.
  • It is important to be open-minded to cultural views of others and  their ways of communicating. For example, a frown could mean  concentration in some cultures, whereas in other cultures, it is  interpreted as anger or disappointment.

By the due date assigned, post your response to the appropriate Discussion Area. Through the end of the module, review and comment on at least two peers’ responses.

Write your initial response in 300–500 words.

 

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