Week 2 – Assignment is due by Today by 6pm ZERO Plagiarism include references

Assignment is due by Today by 6pm ZERO Plagiarism include references

 

Nonverbal Communications in the Workplace

 

·      Watch the video clip “Pulling the Weight at Work.”

 

 o    Go to www.mhhe.com/pearson4e.

 

o    Click on Student Edition, located under Online Learning Center.

Click on Video Series on the left-hand side.

 

 

This report should be 700 to 1,000 words, written in third-person narrative style and APA 6^th EDITION format with topic headings. Include at least FIVE citations and references from professional sources WITH AUTHORS from the UOP Online Library.

 

Describe three situations involving nonverbal communication that you observed or experienced between a manager and subordinate. Detail the following for each situation:

 

 

 

·         The setting, such as a conversation, presentation, or meeting. Describe the relationship between the participants, such as the boss and subordinate, peers, speaker, and audience.

 

·         The nonverbal communications you observed and whether they were congruent with the verbal conversation. Where incongruence occurred, how might the participants have provided effective feedback to prevent the situation from recurring?

 

·         The function or functions of the non-verbal communication such as complementing, accenting, contradicting, repeating, regulating, or substituting. How did your non-verbal communication examples fulfill these functions?

 

·         How unconventional language or word choice might have hindered the situations observed. Consider “shoptalk” and denotative versus connotative meanings.

 

·         At least one listening technique the manager used. Was this an appropriate technique for this situation? Why or why not? What other effective listening techniques would you recommend for the manager in this situation?

 

o     

 

o    Use the following outline:

 

 

 

I.      Introduction

 

II.     Situation 1

 

a.     Setting

 

b.    Nonverbal Communications Observed

 

c.     Function(s) of the Non-verbal Communication

 

d.    Hindrance from Language or Word Choice

 

e.     Listening Techniques Used

 

III.    Situation 2

 

a.     Setting

 

b.    Nonverbal Communications Observed

 

c.     Function(s) of the Non-verbal Communication

 

d.    Hindrance from Language or Word Choice

 

e.     Listening Techniques Used

 

IV. Situation 3

 

a.     Setting

 

b.    Nonverbal Communications Observed

 

c.     Function(s) of the Non-verbal Communication

 

d.    Hindrance from Language or Word Choice

 

e.     Listening Techniques Used

 

V. Conclusion

 

 

Run your paper through WritePoint and the Plagiarism Checker before you submit it.

 

 Post this paper by MONDAY, Day 7, to the ASSIGNMENTS area as an ATTACHMENT in .doc, .docx, or .rtf format. Papers not posted in these file formats will receive zero points as I cannot open them.

 

 Use the subject line “Your Name – Week 2 Paper” to post your paper. This should be the only file posted and there should be only one posting. In other words, post it only once.